Refund Policy
At Xceleration Nation, we are committed to developing athletes who demonstrate commitment, resilience, and accountability. Participation in our program requires a level of dedication from both athletes and families. This policy exists to set clear expectations while allowing for reasonable flexibility when circumstances arise.
Registration fees are non-refundable, as they cover administrative costs, insurance, uniforms, and program operations.
Payment plans do not eliminate financial responsibility; all agreed-upon balances must be satisfied even if the athlete withdraws.
Plans do not eliminate financial responsibility; all agreed-upon balances must be satisfied even if the athlete withdraws.
.
Definition of Quitting
An athlete will be considered to have quit the program if any of the following occur:
• The athlete voluntarily withdraws from the program before the conclusion of the season.
• The athlete stops attending practices and/or competitions without formal written notice to program leadership.
• The athlete misses three (3) consecutive practices or competitions without communication or documented justification.
• A family communicates that the athlete no longer wishes to participate.
___________________
Exceptions & Extenuating Circumstances
Xceleration Nation understands that unforeseen situations may occur. Refunds cannot be made through verbal agreement. Xceleration Nation is a non-profit and has to keep record of all transactions. Exceptions may be considered on a case-by-case basis for:
• Documented medical issues or injuries preventing participation
• Family emergencies
• Relocation or unavoidable schedule conflicts
All exception requests must be submitted in writing and will be reviewed by program leadership. Approval is not guaranteed.
Re-Enrollment Policy
-
Athletes who quit the program with an outstanding balance will not be permitted to re-enroll until the balance is paid in full.
-
Athletes who withdraw without communication or disregard program expectations may be subject to review prior to future participation.